Convinco Privacy Policy

Last Updated: 16 November 2025

1. Scope

This Privacy Policy describes how Convinco (collectively “Convinco,” “we,” “us,” or “our”) collects, stores, uses and shares personal data when you use our website (convinco.co) and any related services, products, content or applications (collectively, the“Services”). Convinco provides an AI‑powered pitch‑coaching platform designed to help founders, sales teams and innovators craft more effective pitches by providing feedback on visuals, voice and structure. The policy applies whether you access the Services directly or through organizational subscriptions. It does not apply to third‑party services that we do not own or control; those services are subject to their own privacy practices.

2. Information We Collect

We collect information in four main ways: (A) information you provide directly, (B) information we receive from other sources, (C) information collected automatically, and (D) information we create or infer.

A. Information You Provide

When you interact with our Services, you may provide some or all of the following information:

• Registration information. When you create an account or sign up for Convinco, you provide your name, password, and email address.
  
• Payment information. We do not collect or store full payment card details. Payment information is processed directly by our third-party payment processor (Stripe), which complies with PCI-DSS security standards. Convinco only receives limited billing information (such as the last four digits of the card, card type, and billing address).
  
• Content you generate or upload. Our AI pitch‑coaching tools allow you to upload pitch decks, scripts, audio or video recordings and other materials so that we can analyze and provide feedback. You may also provide textual input through surveys, feedback forms or customer‑support messages.
  
• Third‑party account information. When you link Convinco to another account (e.g. Google, Microsoft or Slack) to log in or import contacts, we access the profile information (such as your name, email address and profile picture) associated with that account.
• Content you generate or upload. Our Services allow you to upload pitch decks, scripts, audio or video recordings and other materials so that our AI systems can analyze them and generate feedback. We also store these materials so that you can review them later and access your analysis history. You may also provide textual input through surveys, feedback forms or customer-support messages. Certain authorized Convinco personnel may access your uploaded content only where necessary to operate, maintain, secure, or troubleshoot the Services, or to comply with legal obligations. Such access is strictly limited, logged, and governed by internal access-control policies.
  

B. Information We Receive From Other Sources

We may obtain information about you from:

• Other users. Users may provide your contact information when they invite you to use Convinco or include you in customer‑support inquiries.
  
• Single‑sign‑on providers. If you sign in using another platform (e.g. Google or Microsoft), we collect your name, email and profile picture from that account.
  
• Third‑party partners. We may receive marketing, analytics or demographic information from advertising partners, data providers and analytics providers to better understand our users and improve the Services.
  
• Public sources. We may supplement the information we collect with publicly available information (e.g. company websites or social‑media profiles) for purposes such as verifying your identity or understanding general industry trends.
  

C. Information We Collect Automatically

When you use Convinco, we automatically collect information about your usage and the devices you use to access the Services:

• Usage information. We collect data about when and how you use the Services (e.g. date and time of login, features used, searches performed, pages viewed, clicks and the content you generate). We also process audio or video recordings uploaded through Convinco’s pitch‑analysis tools in order to generate feedback.
  
• Device information. We collect information from and about the device(s) you use, such as IP address, device type, operating system, browser type and language, device identifiers (e.g. device ID, advertising ID, MAC address) and mobile carrier. We also collect network connection information such as service provider and signal strength.
  
• Interactions with other users. If you message or collaborate with others through Convinco, we collect metadata about those interactions (e.g. time and date of messages). We do not read your private messages unless legally required or necessary to investigate security or abuse.
  
• Cookies and similar technologies. Convinco and our partners use cookies, web beacons and other tracking technologies to recognize you and/or your device. Cookies help us operate and improve the Services, remember your preferences, understand which features are popular and personalize content and ads. For more information, see Section 9 (Cookies and Similar Technologies).
  

D. Information We Create or Infer

We generate new information about you by analysing the data we collect. For example, our AI models analyse your uploaded recordings to infer feedback on pace, clarity, delivery and slide design. We may also infer or derive insights about user interests or segments to personalize features and marketing.

Note: You may refuse to provide certain information or disable automatic collection via browser or operating‑system settings. However, if you decline to provide information that is necessary for particular features, those features may not be available or fully functional.

3. How We Use Your Information

We use the information collected for the following purposes:

• Provide and deliver the Services. This includes creating and maintaining your account, processing payments, authenticating users, analyzing your pitch recordings to generate AI‑driven feedback and delivering that feedback to you.
  
• Operate and improve our business. We use data for billing, accounting, product research and development, security, fraud prevention, analytics, and internal administration.
  
• Personalization. We analyze your interactions and preferences to tailor the Services (e.g. recommending features or content relevant to your pitch objectives and adjusting feedback to your skill level).
  
• Customer support. We use your information to respond to your questions, troubleshoot problems, and provide assistance.
  
• Communications. We may send transactional or administrative messages (e.g. confirmations, invoices, technical notices, updates, security alerts) and respond to customer inquiries. We also send marketing messages where permitted (see “Marketing and Advertising” below).
  
• Marketing and advertising. If you opt in, we may send you promotional emails or show you targeted advertisements about our Services or those of our selected partners. We and our advertising partners may use your information and cookies to deliver and measure the effectiveness of ads. You may adjust your marketing preferences at any time (see Section 5).
  
• Legal compliance and protection. We process and may disclose information to comply with applicable laws, respond to lawful requests and protect the rights, property and safety of Convinco, our users or the public.
  

4. How We Share Your Information

We do not sell your personal data. We may share your information in the following circumstances:

• Service providers and partners. We engage vendors to help operate and improve Convinco, such as hosting providers, analytics and marketing partners, payment processors, customer‑support providers and disaster‑recovery services. These vendors may receive the information you provide, the information we obtain from other sources and the information we collect automatically; however, they will only use your data as necessary to perform services on our behalf and consistent with this Privacy Policy.
  
• Within our corporate group. We may share information with affiliates or subsidiaries for legitimate business purposes. Convinco employees are authorized to access personal data only to the extent necessary to perform their job functions.
  
• Corporate transactions. If we are involved in a merger, acquisition, financing, sale of assets, insolvency or bankruptcy, your data may be transferred or disclosed as part of that transaction, provided it remains subject to this Privacy Policy.
  
• Legal purposes. We may disclose information to respond to subpoenas, court orders or legal process; to law enforcement or government agencies when required; to exercise or defend legal claims; to enforce our Terms of Use; to protect the rights, safety or property of Convinco, our users or others; or to investigate and prevent fraud or abuse.
  
• With your consent. We may share your information for any other purpose disclosed at the time of collection or with your consent or direction.
  

If you choose to integrate third‑party services (e.g. Google Calendar or Slack), those services may collect your information and usage data subject to their own privacy policies. Likewise, any information you make public (e.g. user feedback or testimonials) may be seen and used by others.

5. Control Over Your Information

Convinco provides the following choices regarding your personal data:

• Access and correction. You can access and update your basic account information directly through your profile settings. For other personal data requests, contact us at cloud@convinco.co. We may require you to verify your identity before fulfilling requests.
  
• Deletion. You may request deletion of your personal data or terminate your account by contacting cloud@convinco.co. Note that we may retain certain information if required by law or for legitimate business purposes, such as resolving disputes or enforcing agreements.
  
• Portability and consent withdrawal. If our processing is based on your consent or a contract, you may request a portable copy of your data or withdraw consent at any time. Withdrawal of consent will not affect the legality of processing prior to withdrawal.
  
• Advertising and marketing preferences. You can modify your marketing preferences or opt out of targeted advertising by using the “unsubscribe” link in emails, adjusting your cookie settings, or contacting cloud@convinco.co. Users in Europe may also object to or restrict certain processing under GDPR.
  
• EU/UK/Swiss residents. Individuals residing in the European Economic Area (EEA), United Kingdom or Switzerland have additional rights, such as lodging a complaint with a supervisory authority. We encourage you to contact us first so we can address your concerns.
  

We rely on a combination of legal bases to collect and process your data, including consent, performance of a contract, compliance with legal obligations and legitimate interests. For example, we have a legitimate interest in using your data to improve our AI pitch‑coaching platform, operate our business effectively and communicate with you.

6. Security

We use commercially reasonable physical, technical and administrative measures designed to protect your information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.

7. Children

Convinco’s Services are not intended for children under 16. We do not knowingly collect personal data from children. If we become aware that a child under 16 has provided us with personal data, we will delete such information. Parents who believe their child has provided us with information should contact cloud@convinco.co.

8. Data Retention

We retain personal data for as long as necessary to provide the Services and fulfill the purposes described in this Privacy Policy. This may include retaining data after you deactivate your account if necessary to meet legal obligations, resolve disputes, enforce agreements or maintain business records. When we have no ongoing legitimate business need to process your data, we will delete or anonymize it.

9. Cookies and Similar Technologies

Convinco and our third‑party partners use cookies and similar technologies to collect information and enhance the Services:

• Cookies are small text files stored on your device. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted) to remember your preferences, authenticate you, understand usage patterns and deliver relevant advertising.
  
• Web beacons / pixels are tiny images embedded in pages or emails that enable us to track activities (e.g. whether an email has been opened or a page has been visited).
  

Most web browsers allow you to control cookies through their settings. You can set your browser to reject cookies or delete cookies. Note that disabling cookies may affect site functionality. For more information about cookies and how to manage your preferences, please contact us at cloud@convinco.co.

10. International Data Transfers

Convinco is based in Poland and may process personal data in other countries where we or our service providers operate. These countries may have different data‑protection laws than your country of residence. We take appropriate measures, such as standard contractual clauses, to ensure your data remains protected when transferred across borders.

11. Privacy Policy Changes

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the “Last Updated” date at the top of this policy. We may also provide notice through other means if required by law. We encourage you to review the policy periodically. Your continued use of the Services after the effective date of a revised policy constitutes your acceptance of the changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: cloud@convinco.co

Postal Address: ul. WAWRZYŃCA ENGESTRÖMA, 10, 60-571, Poznań, Poland.

We do not yet have official EU/UK representative details; we are a startup currently based in Poland. Updates to our representative information will be posted here when available.

This Privacy Policy reflects Convinco’s commitment to transparent data practices and our mission to help you pitch more effectively through AI‑driven insights.