Convinco Terms of Use

Last Updated: 19 November 2025

These Convinco Terms of Use (the "Terms") govern access to and use of the website located at https://www.convinco.co/ and any related web pages (collectively the "Website"). The Website is an online platform that provides AI‑driven coaching and feedback to help users improve the quality and delivery of their sales or investor pitches. Qspot sp. z o. o. (referred to in these Terms as "Convinco," "we," or the "Company") owns and operates the Website. Please read these Terms carefully before using the Website.

1  Convinco’s business

Convinco provides an AI‑powered pitch‑coaching platform designed to help founders, sales teams and innovators craft more effective pitches. The platform arose from the founders’ prior startup experience; they saw how even brilliant ideas could fail if the delivery was not clear and persuasive, and built Convinco to address that gap. The Website uses AI to provide users with instant, data‑driven feedback on pitch delivery—including pace, tone and filler‑word usage—and is intended to help users refine their delivery so that they can pitch with confidence. Convinco offers different subscription plans with varying levels of AI feedback and analytics. Convinco offers different subscription plans. Current pricing and features for these plans are available on our Pricing Page.

2  Acceptance of the Terms and eligibility requirements

By accessing or using the Website, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms or the Privacy Policy, do not access or use the Website.

The Website is intended for users who are 16 years of age or older. By using the Website, you represent that you meet this requirement. If you are using the Website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. Where you are using the Website pursuant to a separate subscription agreement or order form (a "Service Agreement"), that Service Agreement will take precedence in the event of a conflict with these Terms.

3  Changes to the Terms

Convinco may revise these Terms from time to time by posting the updated Terms on the Website. Changes are effective immediately upon posting and apply to all subsequent access to and use of the Website. Your continued use of the Website after changes have been posted constitutes your acceptance of the updated Terms. You should review this page periodically for updates.

4  Access to the Website; license grant

Subject to these Terms and any applicable Service Agreement, Convinco grants you a non‑exclusive, non‑transferable license to access and use the Website for your personal or internal business purposes. Convinco and its licensors retain all rights in the Website and the underlying technology. Convinco may modify, suspend or discontinue the Website at any time without notice. Convinco may suspend or terminate your access if you violate these Terms or your Service Agreement. From time to time Convinco may restrict access to parts of the Website or require registration for access.

You may be required to provide registration details or other information to access certain features. You represent that all information you provide is accurate and complete and you consent to Convinco’s handling of your information as described in our Privacy Policy. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

5  Paid accounts; fees and trials

Convinco offers free and paid subscription plans. The Free plan allows users to practice and refine pitches without cost and provides up to one AI pitch review per week with suggestions. The Pro (Scale) plan costs US $29 per month and includes unlimited AI pitch reviews and feedback, priority support and faster feedback turnaround, access to investor/accelerator lists. The Enterprise plan offers features such as unlimited team member.

When you upgrade to a paid account, you authorize Convinco to charge your payment method at the time of upgrade and on each renewal date until you cancel. Prices are subject to change; Convinco will provide advance notice of any price increase, and changes will take effect on your next billing cycle. You are responsible for all applicable taxes. Paid subscriptions will continue until canceled. You may cancel at any time; however, Convinco provides refunds only when required by law. Convinco may suspend or downgrade your paid account if payment is not received.

6  User responsibilities

6.1  Access

You are responsible for ensuring that you have the necessary hardware, software, internet connectivity and any other arrangements needed to access the Website.

6.2  Contributed material

You may submit recordings, scripts, presentations, text, audio or other materials to the Website (collectively, "Contributed Material"). Contributed Material you provide is owned by you, subject to Convinco’s ownership of its underlying technology. You grant Convinco a perpetual, irrevocable, worldwide, non‑exclusive, transferable, sublicensable, royalty‑free licence to use, reproduce, modify, adapt, use, reproduce, and modify solely as necessary to provide the Services to you, and to improve Convinco's AI models provided such data is anonymized and aggregated.

You represent that you have all necessary rights and permissions to provide Contributed Material and that Contributed Material does not violate applicable law or the rights of any third party. Convinco will maintain the confidentiality of Contributed Material and will not sell or intentionally disclose it to third parties except as described in these Terms or the Privacy Policy.

6.3  Authorized users

If you permit employees, agents or contractors to use the Website under your account (collectively "Authorized Users"), you are responsible for ensuring that they are aware of these Terms and comply with them. Where applicable, you must acquire separate licences for each Authorized User.

6.4  Customer data

You are responsible for the data you enter into the Website ("Data"). You agree to take reasonable precautions to prevent Data from containing malware or other harmful elements. You are solely responsible for maintaining back‑ups of your Data and ensuring that it is accurate and complete.

6.5  Restrictions and limitations

You agree that you will not:

  1. Allow anyone other than your Authorized Users to access the Website.
  2. Copy, modify or create derivative works based on the Website.
  3. Rent, lease, sell, sublicense, assign or otherwise transfer rights in the Website.
  4. Reverse engineer, decompile or attempt to discover the source code of the Website.
  5. Remove proprietary notices from the Website.
  6. Use the Website in a manner that infringes or violates another person’s intellectual‑property rights or any applicable law.
  7. Use bots, scrapers or similar tools to access the Website without Convinco’s prior consent.
  8. Introduce viruses, malware or other harmful code into the Website or attempt to gain unauthorized access to Convinco’s systems.

You will comply with the limits of any licence granted and allow Convinco to monitor usage for compliance. You will immediately notify Convinco of any unauthorized use of your credentials or any security incident involving the Website.

7  Copyright notice

The Website and all of its content—including text, images, audio, video, software and the selection and arrangement of such content—are owned by Convinco, its licensors or other providers and are protected by copyright, trademark, patent and other intellectual‑property laws. You may use the Website for your personal, non‑commercial purposes only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any material on the Website except as follows:

You must not modify copies of materials from the Website or remove copyright or proprietary‑rights notices. If you breach these Terms by printing, copying or downloading materials, your right to use the Website will cease and you must destroy any copies of the materials.

8  Copyright infringement

If you believe that material hosted on the Website infringes your copyright, please contact us (see Privacy Policy page) for submitting a notice of alleged infringement. Convinco will terminate repeat infringers’ accounts in appropriate circumstances.

9  Service‑mark notice

"Convinco" and the Convinco logo, and all related names, logos, product and service names and designs, are service marks of Convinco. You must not use these marks without our prior written permission. Other product and company names appearing on the Website are trademarks of their respective owners.

10  Prohibited uses

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

11  Website links

11.1  Linking to the Website

You may link to Convinco’s homepage, provided you do so in a way that is fair and legal and does not damage or exploit Convinco’s reputation. You must not suggest any form of association, approval or endorsement by Convinco without our express written consent.

11.2  Links from the Website

The Website may contain links to third‑party sites and resources for your convenience. Convinco has no control over those sites and does not endorse or guarantee them. Convinco is not responsible for any loss or damage that may arise from your use of third‑party sites. If you access third‑party sites, you do so at your own risk and subject to the terms and policies of those sites.

12  Disclaimer of warranties

You acknowledge that the internet and computer systems are not fault‑free and that Convinco cannot guarantee that the Website will be available without interruption or error. Convinco does not warrant that files available for downloading will be free from viruses or other harmful code. You are responsible for implementing appropriate virus protections and backup procedures. To the fullest extent permitted by law, Convinco disclaims all warranties of any kind, whether express or implied, statutory or otherwise, including but not limited to warranties of merchantability, non‑infringement and fitness for a particular purpose. Convinco does not warrant the accuracy, completeness, reliability or availability of the Website or that the Website will meet your expectations.

13  Limitation of liability

To the maximum extent permitted by law, in no event will Convinco, its affiliates or their licensors, service providers, employees, agents, officers or directors be liable for any indirect, incidental, consequential, special or punitive damages arising out of or in connection with your use or inability to use the Website or any content on the Website, under any legal theory. Convinco’s total liability for direct damages arising from your use of the Website will not exceed the greater of US $100 or the amount you paid to Convinco for the services that gave rise to the claim in the twelve months preceding the claim. The foregoing limitations do not apply to liability resulting from gross negligence or wilful misconduct or to any liability that cannot be excluded under applicable law.

14  Indemnification

You agree to indemnify, defend and hold harmless Convinco, its affiliates, licensors and service providers, and its and their respective officers, directors, employees and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Website, including any use of the Website’s content, services or products other than as expressly authorized in these Terms.

15  Security

Convinco will maintain commercially reasonable technical and organizational measures to protect personal data and other information that it processes from unauthorized or unlawful access, alteration and destruction. Convinco will notify you of any breach of security involving your data as required by applicable law and will provide details of the incident, the results of its investigation and the measures taken to mitigate the breach.

16  General provisions

Operation; applicable law. Convinco operates the Website from its offices in Poland. Convinco makes no representations that the materials on the Website are appropriate or available for use in other locations. Accessing the Website from territories where its content is illegal is prohibited. If you access the Website from outside Poland, you do so at your own risk and are responsible for compliance with local laws. These Terms and any dispute or claim arising out of or relating to them or the Website will be governed by and construed in accordance with the laws of Poland without giving effect to any conflict‑of‑law provision or rule. For business users, exclusive jurisdiction shall lie with the courts competent for the registered office of Convinco (Poznań, Poland). For consumers, statutory provisions regarding jurisdiction apply.

Feedback. We welcome your feedback about the Website. If you submit comments or suggestions, you agree that Convinco may use them without restriction or compensation to you.

Entire agreement. These Terms, together with our Privacy Policy and any Service Agreement between you and Convinco, constitute the entire agreement between you and Convinco regarding the Website and supersede all prior or contemporaneous understandings or agreements with respect to the Website.

Severability. If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

Notices. Communications made through the Website’s contact forms or messaging features do not constitute legal notice to Convinco. You must send legal notices to the address set out in your Service Agreement or, if no Service Agreement exists, to the address provided on the Website’s Privacy Policy page.

Waiver. No waiver by Convinco of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by Convinco to assert a right or provision under these Terms does not constitute a waiver of such right or provision.

Reservation of rights. Convinco reserves all rights not expressly granted in these Terms or a Service Agreement. Except for the limited rights and licences expressly granted, no rights or licences are granted by implication or otherwise.